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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Vince's Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Vince's Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

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My daughter's car broke down on the freeway and the Triple AAA tow truck driver suggested Vince's Automotive. I dealt with Edward on the phone and he gave me a update on my car almost immediately. I had put a new transmission in two years ago and it was out of warranty four months ago. He told me that his shop would honor the warranty even though the warranty was expired and that the shop that put the transmission in should too Armed with that information I talked to my previous mechanic and we worked out a deal. Edward is an honest guy, I was surprised that he wasn't the owner of the shop! He is one of a kind and I will be taking all four of our cars there as ling as he is there. This guy is one in a million! He even handed the towing service so I didn't have to come in. You don't get customer service like this anymore.


partners

AAA (American Automobile Association)
ASE (Automotive Service Excellence)
IDENTIFIX
ASE Master Technician
Mitchell1
Car Care Aware